/* CIP visual refinements kept separate to accommodate the staging server file-size limit. */
.brand { flex: 0 1 350px; }
.brand-lockup { width: min(340px,31vw); display: flex; align-items: center; gap: 11px; }
.brand-lockup > .brand-symbol { width: 72px; height: 62px; display: block; flex: 0 0 72px; margin: 0; overflow: hidden; }
.brand-lockup > .brand-symbol img { width: 238px; max-width: none; }
.brand-lockup > .brand-copy { min-width: 0; display: flex; flex-direction: column; margin: 0; color: var(--ink); font-family: Skolar, Georgia, "Times New Roman", serif; font-variant-caps: all-small-caps; line-height: 1.05; letter-spacing: .025em; }
.brand-copy strong { font-size: 1.12rem; font-weight: 700; }
.brand-copy > span { display: block; margin: 0; font-size: .77rem; font-weight: 500; }

.role-services { position: relative; overflow: hidden; background: linear-gradient(110deg,var(--surface-soft) 0%,#fff9fa 100%); }
.role-services::before { position: absolute; width: 790px; height: 660px; right: -120px; bottom: -205px; content: ""; background: url('../img/hero-tech-grid.svg') center/contain no-repeat; opacity: .46; pointer-events: none; }
.role-services::after { position: absolute; inset: 0; content: ""; background: linear-gradient(90deg,rgba(247,247,247,.98) 0%,rgba(255,255,255,.91) 49%,rgba(255,255,255,.18) 78%,rgba(255,255,255,.04) 100%); pointer-events: none; }
.role-shell { position: relative; z-index: 1; }

.page-intro { position: relative; overflow: hidden; }
.page-intro::before { position: absolute; width: 720px; height: 420px; right: -5px; top: -105px; content: ""; background: url('../img/hero-tech-grid.svg') center/contain no-repeat; opacity: .62; pointer-events: none; }
.page-intro::after { position: absolute; inset: 0; content: ""; background: linear-gradient(90deg,rgba(255,246,248,.98) 0%,rgba(255,255,255,.93) 46%,rgba(255,255,255,.36) 67%,rgba(255,255,255,.03) 100%); pointer-events: none; }
.page-intro > .shell { position: relative; z-index: 1; }

.detail-hero { position: relative; overflow: hidden; }
.detail-hero::before { position: absolute; width: 760px; height: 590px; right: -35px; top: -155px; content: ""; background: url('../img/hero-tech-grid.svg') center/contain no-repeat; opacity: .54; pointer-events: none; }
.detail-hero::after { position: absolute; inset: 0; content: ""; background: linear-gradient(90deg,rgba(255,246,248,.98) 0%,rgba(255,255,255,.9) 50%,rgba(255,255,255,.22) 78%,rgba(255,255,255,.04) 100%); pointer-events: none; }
.detail-hero-grid { position: relative; z-index: 1; }

/* A lighter Helpdesk card keeps the call to action prominent without overpowering the hero. */
.service-desk-card { position: relative; overflow: hidden; border: 1px solid #f0d8de; border-top: 4px solid var(--brand); border-radius: 4px 4px 16px 16px; color: var(--ink); background: linear-gradient(145deg,rgba(255,255,255,.98),rgba(255,248,250,.96)); box-shadow: 0 24px 56px rgba(116,25,48,.12),0 4px 14px rgba(32,33,36,.05); }
.service-desk-card::after { position: absolute; width: 180px; height: 180px; right: -85px; top: -90px; content: ""; border-radius: 50%; background: radial-gradient(circle,rgba(234,35,75,.11),rgba(234,35,75,0) 70%); pointer-events: none; }
.service-desk-icon { position: relative; z-index: 1; color: var(--brand-dark); border: 1px solid #f2bdc9; background: var(--brand-soft); box-shadow: 0 8px 18px rgba(200,23,61,.08); }
.service-desk-card > div > span { color: var(--brand-dark); }
.service-desk-card h2 { color: var(--ink-strong); }
.service-desk-card > p { color: var(--muted); }
.service-desk-actions { position: relative; z-index: 1; }
.service-desk-actions > a:last-child { min-height: 44px; padding: 0 14px; border: 1px solid #e8a8b5; border-radius: 8px; color: var(--brand-dark); background: #fff; transition: border-color .18s ease,background .18s ease,transform .18s ease; }
.service-desk-actions > a:last-child:hover { color: var(--brand-dark); border-color: var(--brand); background: var(--brand-pale); transform: translateY(-1px); }
.service-desk-card dl { grid-template-columns: 1fr; gap: 9px; margin-top: 2px; padding: 14px 15px; border: 0; border-radius: 10px; background: #fff3f6; }
.service-desk-card dt { color: var(--muted); }
.service-desk-card dd { color: var(--ink-strong); }
.service-desk-card dd a { color: inherit; }

.contact-info .contact-person { margin: -4px -8px 19px; padding: 12px 8px 17px; border-bottom: 1px solid var(--line); }
.contact-info .contact-person b, .contact-info .contact-person span { display: block; }
.contact-info .contact-person b { color: var(--ink); font-size: .8rem; }
.contact-info .contact-person span { margin-top: 2px; color: var(--muted); font-size: .71rem; }

.team-section { padding: 30px 0 54px; }
.team-heading { display: flex; align-items: end; justify-content: space-between; gap: 35px; margin-bottom: 24px; }
.team-heading h2 { margin-top: 6px; font-size: clamp(1.8rem,3vw,2.55rem); }
.team-heading > p { max-width: 520px; color: var(--muted); font-size: .84rem; }
.team-grid { display: grid; grid-template-columns: repeat(3,1fr); gap: 13px; }
.team-card { min-height: 148px; display: grid; grid-template-columns: auto 1fr; gap: 15px; align-items: start; padding: 20px; border: 1px solid var(--line); border-radius: 10px; background: #fff; box-shadow: 0 8px 22px rgba(32,33,36,.035); }
.team-avatar { width: 44px; height: 44px; display: grid; place-items: center; border-radius: 50%; color: #fff; background: linear-gradient(145deg,var(--brand),var(--brand-dark)); font-size: .72rem; font-weight: 850; letter-spacing: .04em; }
.team-card h3 { font-size: .94rem; line-height: 1.3; letter-spacing: -.015em; }
.team-card p { margin-top: 5px; color: var(--muted); font-size: .74rem; }
.team-card a { display: inline-flex; align-items: center; gap: 7px; margin-top: 14px; color: var(--brand-dark); font-size: .72rem; font-weight: 780; overflow-wrap: anywhere; }
.team-card a .icon { width: 15px; }
.team-card.is-lead { border-color: #ea718a; background: linear-gradient(135deg,#fff3f5 0%,#fff 78%); box-shadow: 0 12px 28px rgba(200,23,61,.08); }
.team-card.is-lead .team-avatar { box-shadow: 0 7px 16px rgba(200,23,61,.16); }
.team-card.is-lead h3 { font-size: .98rem; }
.team-card.is-lead p { color: var(--brand-dark); font-weight: 780; }
.team-badge { display: inline-flex; margin-bottom: 5px; color: var(--brand-dark); font-size: .61rem; font-weight: 850; letter-spacing: .08em; text-transform: uppercase; }

.footer-brand-lockup { display: flex; align-items: center; gap: 13px; }
.footer-brand-symbol { width: 72px; height: 62px; display: block; flex: 0 0 72px; overflow: hidden; }
.footer-brand-lockup .footer-brand-symbol img { width: 190px; max-width: none; }
.footer-brand-copy { display: flex; flex-direction: column; color: #fff; font-family: Skolar, Georgia, "Times New Roman", serif; font-variant-caps: all-small-caps; line-height: 1.06; letter-spacing: .025em; }
.footer-brand-lockup .footer-brand-copy > strong { max-width: none; display: block; margin: 0; color: #fff; font-size: 1.14rem; line-height: 1.06; }
.footer-brand-copy > span { font-size: .79rem; }

/* Softer institutional chrome and a lighter visual hierarchy. */
.site-header { border-bottom-color: #eadfe2; background: rgba(255,253,254,.98); }
.header-utility { color: #5d5558; border-bottom: 1px solid #eadfe2; background: #f7f3f4; }
.header-utility a { color: #514b4d; }
.header-utility a:hover { color: var(--brand-dark); }

.support-hero-copy h1,
.page-intro h1,
.detail-hero h1,
.article-header h1,
.role-intro h2,
.support-section-heading h2,
.status-copy h2,
.team-heading h2,
.contact-channels h2 { font-weight: 600; }
.service-desk-card h2,
.news-card h2,
.guide-row h2,
.contact-card h2,
.team-card h3 { font-weight: 650; }

.status-support { position: relative; overflow: hidden; color: var(--ink); border-top: 1px solid #f0dce1; border-bottom: 1px solid #ead6dc; background: linear-gradient(120deg,#fff9fa 0%,#f7edef 100%); }
.status-support::before { position: absolute; width: 660px; height: 520px; right: -125px; top: -155px; content: ""; background: url('../img/hero-tech-grid.svg') center/contain no-repeat; opacity: .18; pointer-events: none; }
.status-support-grid { position: relative; z-index: 1; }
.status-support .section-kicker.light { color: var(--brand-dark); }
.status-copy h2 { color: var(--ink-strong); }
.status-copy > p { color: var(--muted); }
.support-light { color: #fff; background: var(--brand); box-shadow: 0 7px 18px rgba(200,23,61,.12); }
.support-light:hover { color: #fff; background: var(--brand-dark); }
.support-outline-light { color: var(--brand-dark); border-color: #e8aeba; background: rgba(255,255,255,.82); }
.support-outline-light:hover { color: var(--brand-dark); border-color: var(--brand); background: #fff; }
.support-contact-card { border-color: #ead4da; background: rgba(255,255,255,.78); box-shadow: 0 16px 38px rgba(113,39,57,.07); backdrop-filter: blur(8px); }
.support-contact-card h3 { color: var(--ink-strong); font-weight: 650; }
.support-contact-card > a,
.support-contact-card > div { border-top-color: #eadde0; }
.support-contact-card > * > .icon { color: var(--brand); }
.support-contact-card small { color: var(--muted); }
.support-contact-card strong { color: var(--ink-strong); }

.site-footer { color: #554d50; border-top: 1px solid #e5ccd2; background: linear-gradient(135deg,#f5eaed 0%,#fbf7f8 58%,#f2e4e8 100%); }
.footer-brand-lockup .footer-brand-symbol img { width: 238px; }
.footer-brand-copy,
.footer-brand-lockup .footer-brand-copy > strong { color: var(--ink-strong); }
.footer-brand p { color: #6b6265; }
.footer-main h2 { color: var(--ink-strong); font-weight: 650; }
.footer-main > div:not(.footer-brand) > a,
.footer-main > div:not(.footer-brand) > p { color: #62595c; }
.footer-main a:hover { color: var(--brand-dark); }
.footer-main .icon { color: var(--brand-dark); }
.footer-bottom { color: #746b6e; border-top-color: rgba(160,68,89,.18); }
.footer-bottom a:hover { color: var(--brand-dark); }

@media (max-width: 1120px) {
  .brand { flex-basis: 330px; }
  .brand-lockup { width: min(330px,46vw); }
  .team-grid { grid-template-columns: repeat(2,1fr); }
  .team-card, .team-card.is-lead { grid-column: auto; }
  .team-card:last-child:nth-child(2n + 1) { grid-column: 1/-1; }
}

@media (max-width: 760px) {
  .brand-lockup { width: min(275px,72vw); gap: 8px; }
  .brand-lockup > .brand-symbol { width: 58px; height: 50px; flex-basis: 58px; }
  .brand-lockup > .brand-symbol img { width: 192px; }
  .brand-copy strong { font-size: .92rem; }
  .brand-copy > span { font-size: .61rem; }
  .role-services::before { right: -440px; bottom: -170px; opacity: .24; }
  .page-intro::before { width: 560px; right: -335px; top: -145px; opacity: .30; }
  .team-heading { align-items: flex-start; flex-direction: column; gap: 10px; }
  .team-grid { grid-template-columns: 1fr; }
  .team-card, .team-card.is-lead { grid-column: auto; }
  .team-card:last-child:nth-child(2n + 1) { grid-column: auto; }
  .status-support::before { width: 520px; right: -325px; top: -130px; opacity: .13; }
}

@media (max-width: 440px) {
  .brand-lockup { width: min(258px,70vw); }
  .brand-lockup > .brand-symbol { width: 52px; height: 45px; flex-basis: 52px; }
  .brand-lockup > .brand-symbol img { width: 173px; }
  .brand-copy strong { font-size: .82rem; }
  .brand-copy > span { font-size: .54rem; }
}